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| Definition | : | Skills-Based Routing |
| Category | : | Business » Services |
| Country/ Region |
: | Worldwide
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| Popularity | : |
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Skills-Based Routing (SBR), is a call-assignment strategy used in call centers to assign incoming calls to the most suitable agent, instead of simply choosing the next available agent.
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Styrene-Butadiene Rubber
Chemistry
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Sequencing Batch Reactors
Energy & Recycling
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Spectral Band Replication
Compression & Encoding
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Stone Brothers Racing
Racing Sports
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Space-Based Radar
Astronomy & Space Science
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Saibai Island Airport
Airport Codes
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Short Barreled Rifle
Weapons & Forces
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The full form of SBR is Skills-Based Routing
Styrene-Butadiene Rubber | Sequencing Batch Reactors | Spectral Band Replication | Space-Based Radar | Skills-Based Routing